Customer Experience


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Reviews For Virginia Heating Air Conditioning and Refrigeration - Staunton | Average Rating:

  • by Payne Plans on 05/04/2021
  • Rating:5 Star Rating: Excellent
  • Excellent experience all the way around. Our AC blower motor decided to stop working on those lovely 80 degree days we were having. Called several places, but Valley Air got us a service appointment the fastest. Even did the leg work of seeing if our motor was under warranty. And it was! Got the part in from the company fast and with a cancellation in their schedule got our repair done quickly! Thanks our house is now nice and 😎
  • by C Adams on 04/23/2021
  • Rating:5 Star Rating: Excellent
  • Valley Heating and Cooling was incredible. They were great and responsive as I replaced my systems in two phases. They listened to my concerns and input throughout the process and ensured all work was done right the first time. They dramatically improved system efficiency by nearly 30% at fair prices. Many thanks to Mark, Will and Justin!
  • by Christopher Armentrout on 05/20/2021
  • Rating:5 Star Rating: Excellent
  • We had another local company come out to fix my AC and after multiple trips to the house and an outrageous quote from them; we called Valley Air. The technician came to the house and thoroughly checked the unit. He found the problem and ordered the part. The price quoted was $1500 less than previous company. The technician received the part and cane back to fix the AC within a week and it is working perfectly.
  • by Cody Wilmer on 03/22/2021
  • Rating:5 Star Rating: Excellent
  • Just had these guys come out for an estimate. I was ready to pay for an improvement, and they were straight with me and instead of just taking my money, they showed me how to make my system run better so that I didn't need it. I'll definitely call them again.
  • by Kelly Schuhmann on 03/16/2021
  • Rating:5 Star Rating: Excellent
  • Every employee we encountered was extremely helpful and friendly. The services were efficient and prices reasonable. They arrived within 2 hours of our first call! We cannot say enough about the excellent service we received.