Customer Experience


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Reviews For Road Runner Sports | Average Rating:

  • by Lauren Brandt on 07/26/2021
  • Rating:5 Star Rating: Excellent
  • Kristi and Addy were so awesome! Great place to get quality shoes and great prices. Customer service is impeccable! Mikey helped me yesterday, what a sweet and helpful guy. I love this store
  • by Katie R on 05/25/2021
  • Rating:5 Star Rating: Excellent
  • Me and two friends purchased shoes tonight from Marla. She was amazing! She was so friendly and knowledgeable. Marla was able to fit all three of us for insoles and help us find our perfect running shoe. We all had different size feet, different running experience and different concerns. Marla was able to help all of us at once while answering our various questions, analyzing us as we jogged around the store, and ultimately finding the right size and fit shoe; even picking colors. I’d highly recommend to anybody that they go to Road Runners and work with Marla. The best part is that with the membership I have 90 days to test and even return my shoe if I find that I don’t like it. I’ve purchased shoes in the past that I thought initially fit well but ended up hurting my feet and being a waste of money. I feel confident in my purchase and can’t wait to go running in my new shoes.
  • by Rebecca Sharma Norwex Independent Consultant on 04/18/2021
  • Rating:5 Star Rating: Excellent
  • Great service. Super helpful. Very thorough. Appreciate all of their help! Kristi and Kara were so great! Can't wait to go back! I can already feel a big improvement after just one day of my new shoes!
  • by Jessica Cruz on 04/15/2021
  • Rating:5 Star Rating: Excellent
  • I stopped in today after my podiatry appointment.‘I was looking for shoes fitted for my work, as well as for running and walking. I was treated by a female staff member, who immediately asked for my name, and introduced herself. I was then told to feel free to walk around, and check out the store. I was helped by Joe, who took me through the ins and outs of the shoe buying process. He was very nice, even asked me where I enjoy walking, and he didn’t make me feel forced into buying anything. My experience was individualized, and once I completed the process to find the perfect fit and shoe, Joe brought out about 5 options for me. I left with brand new (comfy) Brooks sneakers, amazingly comfortable socks, and specialized insoles. I definitely recommend.
  • by Zoe_ Amador on 06/02/2021
  • Rating:5 Star Rating: Excellent
  • Road Runners Sports is a very great store for runners to buy gear and improve. The staff is usually pretty friendly and nice, which is good when you are new to running. The only downside I can think of are some of prices for the gear(not everything is overly expensive), but I personally think that if you want anything baldy enough, you‘ll pay whatever price.