Customer Experience

Compliments
4
Suggestions
0
Complaints
1

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Reviews For Ray's Certified Mechanics | Average Rating:

  • by Miss Tara on 06/29/2021
  • Rating:5 Star Rating: Excellent
  • My overall experience was great. They are very honest in their work and will not rip you off. Even if there are a lot of cars schedule for repairs, your vehicle will get seen and repaired the same day. For future repairs, I will be taking my vehicle there and did I mention the prices are affordable. I definitely recommend this place.
  • by Daniel Skelton on 05/28/2020
  • Rating:5 Star Rating: Excellent
  • If you're in need of a great mechanic shop that is trustworthy with excellent customer service then I would highly recommend going to Ray's Certified Mechanics. Instead of taking the $90 from a customer, he advised her that it would basically be a waste of time and money to have our car inspected because of the fact that the vehicle was still covered under manufacturer's warranty with only 33k miles and since the car was from our lot at Freedom Country then he assured her that we were a reliable and trustworthy dealership as well. Thank you Jake for your honesty.
  • by Melinda Moya-Williams on 06/02/2021
  • Rating:5 Star Rating: Excellent
  • Had my A/C repaired at Firestone in Las Vegas, before the Warenty was to expired it went out again. Firestone had my Yukon back and forth for over a month trying to fix. Replacing parts here n there. Finally they gave up and said they could not do anything.... took it to Ray’s and they put my original AC module in that Firestone said was bad and cleared the lines, then my A/C is working great. Been coming here for 5 years.
  • by Gabrielle Simone on 05/28/2020
  • Rating:5 Star Rating: Excellent
  • Today I went to Ray's Mechanic Shop today to check out a used car I was planning to purchase. A friend had told me thattthat were awesome and really honest. This was the first time I'm purchasing a used car by myself so I was very nervous. Instead of taking advantage of the fact that I had no clue what I was doing, Jake told me that because the Carfax is clear and the car has such few miles on it and is a 2019, an inspection would be unnecessary. Many places would've happily just taken my money but my friend was right. Ray's Certified Mechanic saved me time, money, and gave me some a peace of mind. If you're looking for a truly trustworthy auto mechanic shop, this is the place!
  • by Saqib Khan on 11/19/2020
  • Rating:1 Star Rating: Poor
  • I Spent 600$ in labor for an ac compressor. The problem wasnt fixed. I used to be a regular here. Not going again. I Go to costillos in downtown Killeen now. They are honest.